The European Commission, like it is stated in the Road Safety Action Programme 2011-2020, urges the state members to fulfill the measures aimed at equalization of the European citizens with regard to administrative sanctions, adopting the notification procedure for violations independently from the state where a violation is committed.
Tearing down of the European borders has led to a significant increase of foreign vehicles in the cities of Europe, and in consequence, also to an increase of violations of the Traffic Code.
Up to these days it was almost impossible for the Public administrations to notify a transgressor abroad, due to notorious difficulties to trace the transgressor within the terms foreseen by law, and necessity to notify the transgressor in his/ her native language.
EMO (Abbreviation of European Municipality Outsourcing) offers to Public administrations the above- mentioned service through outsourcing, guaranteeing:
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Operational managementof all the procedural phases specified by various international conventions, tracing the data of vehicles’ owners from the respective authority, as well as the data of lessees from car rent companies, normalization of addresses, translation of the related documentation in the native language of the transgressor, printing out of the related documentation;
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Notification in compliance with the valid law of the respective state;
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Collection on behalf of the respective Public administration, following the necessary formalities regarding foreign citizens;
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Recovery, performing all the activities necessary for obtaining the payment of the sanction by the transgressor who initially ignored the notification received, collaborating with law studios and debt collection agencies situated in the country of residence of the transgressor.
EMO SERVICES
Supplying its services to Public administrations, the EMO division supplies in real time the information regarding the status of each single protocol. The Public administration can follow, control and supervise all the phases of the procedure via web site, without buying any special equipment.
Using these services the Public administrations can:
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Ascertain the retrieval of personal data of the owner of the vehicle having a foreign registration plate;
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Display a protocol and the correspondence related to the notification;
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Display the communication sent;
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Verify sending and receiving of protocols;
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Get connected to all the correspondence with the transgressor (telephone calls and written correspondence);
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Display payments.
ADVANTAGES OF EMO OUTSOURCING
The services provided by Nivi Credit through outsourcing guarantee to the administrations bureaucratic work simplification and in consequence, time and costs reduction, as well as the absolute certainty in conforming with the legislative procedures which regulate the notification and collection abroad, without alternating the role of responsibility and competence of the public administration, and guaranteeing at the same time the image of professionalism and organization of a high level.
The advantages are the following:
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Use of a single office which follows a strict organization model aimed at reduction of processing time, solving of problems related to the information exchange and easy terms of payments.
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Adjustment to the directives of E- Government, placing at transgressors’ disposal the web site which allows to see all the details and documentary proves related to the violation committed and the call center which uses collaborators who can respond in Italian, English, German, French, Spanish, Dutch, Portuguese, Romanian and Czech.
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Adoption of the updated services and which is in the continuous evolution, able to face problems occurring with specific solutions which are in the forefront of the sector.
These procedures allow to the Public administrations to reduce the costs, eliminating misunderstandings and inefficiencies, and optimizing, in consequence, the activities necessary for the management of sanctions.
All the services of Nivi Credit are certified to ISO 9001:2008.
At today 300 Public administrations use the services of EMO, regularly ascertaining their effectiveness and reliability. Our management through outsourcing guarantees compliance with the respective regulations and significant economic returns from collecting of the administrative sanctions.