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Ethical principles

Principi deontologici

NIVI CREDIT Srl activities are mainly orientated to the customer satisfaction.

According to the assignment received and due to the large representation agreement (especially if given by a Power of Attorney), Nivi Credit pays great attention to the needs of the "debtor" allowing to fulfill the obligation at best possible condition. At the same time it safeguards the reasons of its "client".

The debt collection is focused on the out-of-court activity, which provides the debtor a clear set of services in order to:

  • verify the accuracy and truthfulness of the payment request;
  • ask for verbal or written explanations;
  • obtain duplicates of documentation certifying the credit;
  • require facilities for higher payments
  • use of avalaible payment options.

Nivi Credit always meets the debtor needs in order to resolve the dispute.